The day of your visit has arrived! Here is some further information to make your onsite visit a success.


Auckland Museum map

School group information

Important Information:  

  • Make sure that you bring the first page of the booking document that was emailed to you. This should include the total number of students and adults in your group. You will be asked for this when you arrive.
  • Space for storing bags is limited. It is recommended that you leave bags at school or on the bus.
  • Make sure that all adult supervisors have a plan for the day. Do they know what time their group needs to be in a certain gallery for a learning programme? Do they know what time their lunch period is?
  •  It is essential that you adhere to the booking times and booked venues as early or late arrival will affect the quality of your visit and the visits of other booked groups.

Bus Drop Off:

Our bus drop off is located on the Western side of the Museum (closest to the Domain). There are two bays here for buses to set down and pick up.  There is also a dwelling spot located at the rear of the building around the crescent. We have a bus parking bay that will accommodate up to three buses at a time.

Where to Meet:

We ask all school groups to please enter the Museum through the South Atrium.  If you have booked a learning programme, your Learning Specialist will meet you here prior to securing personal items and/or food and beverages.  For self guided groups, we also ask that you meet at this location so that our Visitor Hosts can assist with briefings and answer any questions before entering the Museum.


Please play your part in making sure the taonga at Auckland Museum are preserved for future generations – food and drink must not be taken into the gallery spaces as this dramatically increases the risk of bugs that can cause damage. The Museum cannot guarantee an allergen-free environment.

Auckland Domain:

Auckland Domain is the city’s oldest park and one of its most popular. The spacious green area is a pleasant contrast to the busy city centre, just minutes away. The park has formal gardens, statuary and green clearings edged by century-old trees. Features for visitors include the Winter Garden, a Sensory Garden, and duck ponds. There is no charge for entry. School groups often enjoy the grounds or the band rotunda for lunches and break times.

First aid:

Trained staff are available to assist you with first aid. Should an incident requiring first aid occur, please notify any Auckland Museum staff member who will be able to provide assistance. First aid kits are located at:

  • Welcome Lounge (Ground Floor)
  • Weird and Wonderful (Level 1)
  • Library (Level 2)
  • Pou Maumahara (Level 2)

Additional first aid kits can be located by Auckland Museum staff and are inspected regularly as part of the Museum safety programme.


Emergency signals are communicated by alarms and intercom. Museum staff are trained in emergency and evacuation procedures. Some displays have audible alarms triggered by intrusion or inappropriate use.

Visitor Hosts are in attendance throughout the galleries. They are equipped with radios and are trained to deal with emergencies.

Recorded video surveillance operates throughout the Museum.

Telephones are available for emergency use in the Welcome Lounge, Weird and Wonderful, and the Information Desks.

All schools will congregate on the fields in front of the south entrance.

Other information:

  • Please be aware that other school groups are also booked into the Museum galleries. Please move quietly around other groups, especially if an educator session is in progress.
  •  Food, drink, large bags and backpacks must not be taken into the gallery spaces.
  •  Students should exhibit appropriate behaviour for a museum visit. We request students to walk only and speak in a quiet inside voice.
  • You may want to provide the adult supervisors with an adult-supervisor guide – please fill in your school-related details. Don’t forget, some adult supervisors may not have done this before, so they can be nervous too!
  • Please walk as you navigate the Museum. No running as we have hard granite stairs and hard floor surfaces. The corners of displays and the wall surrounding the void in Levels 1 and 2 in the Grand Foyer are clearly dangerous should students climb onto them or drop objects from them.
  •  When writing or doing sketches please do not lean against any glass cases or internal walls.
  • Cameras can be used in all galleries and in many temporary special exhibitions – Signs will indicate where a camera can not be used.